
George Gomes
AI Automation Expert
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Community Support Representative
NewReach • Full time
Jul 2022 - Present • 4 yrs 2 mos
Virtual Assistant / Customer Support & Operations Provided comprehensive virtual assistance and customer support for New Reach Education, managing customer communications, course operations, webinars, social media, and CRM activities. * Provided customer support through email, Zendesk, and Facebook. * Managed and uploaded courses, products, Zoom recordings, and learning materials in Kajabi. * Coordinated weekly webinars, including the AI Challenge (AstroBlaster) and Gator Webinar. * Managed Facebook pages and groups, including events, member requests, and customer communication. * Created timestamps for podcasts, Zoom recordings, and other video content. * Monitored YouTube analytics to track video performance and audience engagement. * Moderated YouTube and Instagram communities by managing spam and inappropriate comments. * Used CRM platforms including KEAP and Close to manage customer relationships and support business operations.
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Valutazione dettagliata
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Ordina per
williambakul

Bangladesh
I’m really happy with the work George delivered. He understood exactly what I was looking for and built the lead capture and CRM automation according to my expectations. Everything works smoothly, and the final result is even better than I expected. George was professional, responsive, and clearly knows...
Risposta del venditore
thekidlaori

Canada
The best DE that you can ever worked with.
50 USD
$
Risposta del venditore
visalmighty

Stati Uniti
Very patient and easy to work with. I will most definitely be using his services again.
50 USD
$
Risposta del venditore
bethagat

Israele
dedicated and professional
50 USD
$
Risposta del venditore
drewwelker

Stati Uniti
Excellent work!
50 USD
$
