Juliana Corso

Virtual Assistant & Customer Support Specialist

Self Employed

Apr 2026 - Present • 4 mos

As a freelance Virtual Assistant, I help businesses streamline daily operations by providing administrative support, customer service, web research, data entry, CRM management, email handling, and lead generation. I assist clients with organizing prospect databases, maintaining accurate records, responding to customer inquiries, scheduling appointments, and supporting sales and marketing campaigns. I am committed to delivering high-quality work, meeting deadlines, maintaining confidentiality, and ensuring every client receives reliable and professional support that helps improve productivity and business growth

Cold Calling & Lead Generation Specialist

Freelancing Career • Freelance

Sep 2025 - Present • 11 mos

I provide professional cold calling, appointment setting, and lead generation services for businesses across multiple industries. My responsibilities include conducting B2B and B2C outbound calls, qualifying prospects, scheduling appointments, following sales scripts, handling objections, maintaining CRM records, and delivering detailed call reports. I have experience supporting real estate investors, janitorial cleaning companies, startups, coaches, consultants, and small businesses. I also assist with telemarketing campaigns, skip tracing support, and vending machine location outreach. I focus on building positive customer relationships, representing clients' brands professionally, and generating qualified leads that contribute to business growth. Key Achievements: • Conducted hundreds of outbound calls with professionalism and confidence. • Helped clients generate qualified leads and book high-quality appointments. • Maintained excellent communication and client satisfaction. • Delivered accurate reporting and consistent follow-up to maximize campaign performance