
Expert A
Level 2
Serving Humanity is the Best Job to Do
Competenze

Consulta i miei servizi


Esperienza lavorativa
Customer Support
Care N' Care • Freelance
Mar 2018 - Present • 8 yrs 2 mos
As a customer Support manager: My Responsibilities Include: 1. Timely and in a professional manner, replies to customers ( genuine with a personal touch and focus on improving customer satisfaction ) 2. Product questions (sizes, colors, availability) 3. Order status & tracking, ticket status and closures 4. Handling shipping delays, returns, exchanges, refunds 5. Escalate issues to the warehouse team when needed 6. Follow-ups with clients, distributors, vendors and warehouse team regarding order updates
182 Recensioni
| (176) | ||
| (4) | ||
| (0) | ||
| (2) | ||
| (0) |
Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
Ordina per

scurlock
Cliente abituale

Stati Uniti
Great working with you again! thank you for your work, hopefully we can do it again down the road.
Risposta del venditore
goesstry1998
Cliente abituale

Germania
Risposta del venditore
goesstry1998
Cliente abituale

Germania
Risposta del venditore
nicke333
Cliente abituale

Slovenia
Great job! He replies emails multiple times a day and customers really appreciate the support. Thank you!
Risposta del venditore
nicke333
Cliente abituale

Slovenia
Risposta del venditore

