
Noel John
Level 2
Technical Support Specialist
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Sr Technical Support Associate
Dell • Full time
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
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charlesdockins

Stati Uniti
He was very patient with my hardware problem and we finally discovered the printer was at fault and not the cables or PC but he worked diligently in discovery. Highly recommended!!
leothompson1

Austria
I was more than satisfied with Noel John. He absolutely matches his review and it is exactly as other people say. He resolved something that has taken me absolutely hours and had me really exasperated. I completely recommend him.
eric97168

Messico
John, went well above any expectation. He work until he found a reasonable solution to my problem. I would Highly recommend his work. I have already scheduled and project with him.
dbiles2

Stati Uniti
Noel got right to the point and identified the problem I was having. He suggested several workarounds/solutions to address it. I am quite satisfied.
caitlynsea

Stati Uniti
I use Noel for all of my IT needs. He is extremely proficient and professional. Extremely responsive, so what I need can be done immediately. I am always impressed with him.


