Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Susanne
@kiri1234
Level 2
Gorgias Specialist for Shopify
Spagna
Inglese, Tedesco
Chi sono
Gorgias expert building scalable, data driven CX systems for DTC brands. I transform customer service from a cost center into a growth channel by combining automation, AI agents, structured SOPs, and KPI tracking. With 5+ years leading remote support teams, I design efficient helpdesk setups that improve response times, protect revenue, and turn customer experience into a real competitive advantage.
Competenze
Susanne
125 USD/ora
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Gestione CRM
I will fully set up your gorgias helpdesk for shopify
Vuoi lavorare su base oraria?
Spiega a Susanne cosa ti serve.
125 USD
/
oraPortfolio
17 Recensioni
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
1-5 di 17 recensioni
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Più rilevante
siu248
Cliente abituale
Regno Unito
We worked with Susanne to improve our Gorgias setup, workflows and customer service processes, and it has been such a valuable project for our small team. Our setup had grown quite organically over time, so although we had macros, views and processes in place, they weren’t as structured or consistent...
Utile?
siu248
Cliente abituale
Regno Unito
Susanne has been extremely helpful in reviewing our Gorgias set-up and wider customer service processes. Her audit was detailed, thoughtful and commercially focused, with practical recommendations. What I appreciated most was that her advice went beyond a basic technical set-up. She looked at how Gorgias...
Utile?
cyril_an
Stati Uniti
I very much appreciate the quality of work, the deep knowledge and professionalism. I also, appreciate the proactive communication.
Utile?
yourdog4
Svizzera
sehr angenehme Zusammenarbeit. Toller Artikel, gerne werde ich bei Bedarf den Service wieder in Anspruch nehmen
Utile?
dominika_tedula
Germania
Die gewünschten Texte wurde sehr schnell umgesetzt. Der Schreibstil ist genau das, wonach wir gesucht haben. Immer wieder gerne :)
Utile?
