Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Abdul Manan
@manans_design
Level 2
Committed to Excellence in Every Project
Pakistan
Inglese
Chi sono
Hi, I'm Manan, a customer support management & operations expert with 9 years of experience helping E-commerce stores, SaaS products, Healthcare & Tech businesses deliver dedicated customer support. My team and I specialize in customer support excellence, with great reviews from many businesses. Services I offer: Email Support, Live Chat, Social Media replies Management, Inbound/Outbound Calls, CRM Software Handling (Gorgias, Zendesk, and many more). I lead every project with a dedicated team, ensuring reliable and scalable customer support operations, so that your customers always feel heard.
Competenze
Abdul Manan
7 USD/ora
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza clienti
I will be your reliable customer service representative and customer support agent
Assistenza clienti
I will handle shopify customer service, refunds, and email support
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7 USD
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oraPortfolio
Esperienza lavorativa
Customer Support Specialist
PLS • Lavoratore autonomo
Mar 2022 - Present • 4 yrs 2 mos
At PLS, we handle operational and customer support for E-commerce stores, healthcare startups, SaaS software, and tech businesses. I'm Manan with 8 years of experience leading a team of professional customer support agents who can handle large and complex projects with efficiency. I lead every project with a dedicated team and backup for reliable and scalable 24/7 support so that your customers always feel heard.
Customer Support Lead
Jackle • Full time
Feb 2020 - Jan 2023 • 2 yrs 11 mos
At Jackle, I handled a team of customer support agents and managed their availability and shift schedules to ensure smooth customer support operations. As a Customer Support Lead, I supervised the team and ensured inquiries were handled efficiently and professionally.
Customer Support Agent
Zawiya • Full time
Feb 2018 - Feb 2020 • 2 yrs
At Zawiya, I manage customer support for a fashion apparel brand serving the U.S. market, assisting customers with inquiries, orders, and returns while ensuring reliable support so every customer feels heard and valued.
249 Recensioni
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
1-5 di 249 recensioni
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Più rilevante
victorfrdin
Cliente abituale
Svezia
I'm very happy with the service so far. I've been working with them for about two weeks now, and they are currently handling two of my brands. Everything runs smoothly, and communication has been great. I will definitely continue working with them.
Risposta del venditore
Utile?
sharonsaid003
Cliente abituale
Stati Uniti
Manan is very professional and patient. He can accurately grasp the customer's needs and quickly use various chat tools，we are satisfied with her service. We have been working together for a long time and will continue to do so.
Risposta del venditore
Utile?
aurealfacee
Cliente abituale
Italia
Risposta del venditore
Utile?
noah_brock
Cliente abituale
Stati Uniti
Risposta del venditore
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riitasimoes
Cliente abituale
Portogallo
We are very happy with the work. Always available to help us.
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