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mwaleed2001

Waleed Awan

@mwaleed2001
5,0(20)

Level 2

Customer Support Representative

Pakistan
Inglese, Urdu
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi, I'm Waleed, a reliable Customer Support Representative with an experience of 6 years in Shopify and eBay store management. I specialise in live chat, email support, order processing, returns, refunds, product listings, and inventory management. My goal is to provide excellent customer service while ensuring smooth day-to-day eCommerce operations and helping businesses grow through efficient support.... Continua a leggere

Competenze

m
mwaleed2001
Waleed Awan
7 USD/ora
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza clienti
I will be your customer service representative and customer support agent
5,0(20)
Assistenza clienti
I will be your live chat manager customer service support representative

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Spiega a Waleed Awan cosa ti serve.

7 USD

/

ora

Portfolio

Esperienza lavorativa

Shopify

Customer Support Represenative

Shopify • Part time

Dec 2022 - Present3 yrs 8 mos

I worked as a Customer Support Representative and Shopify Store Manager for a vehicle parts selling website, where I handled customer inquiries, order processing, product updates, and store operations. I assisted customers with finding the right parts, resolved shipping and order issues, and helped maintain smooth day-to-day store management. My role also included keeping product information accurate and ensuring a professional, reliable shopping experience for every customer.

BlackedOUT

Instagram Customer Support

BlackedOUT • Part time

Apr 2024 - Sep 20251 yr 5 mos

I worked as a Shopify Store Assistant for an online boots retailer, where I managed customer orders and provided customer support through Instagram. My responsibilities included responding to customer inquiries, assisting with product recommendations, processing orders, resolving order-related issues, and ensuring timely communication to deliver a smooth and positive shopping experience.

20 Recensioni
5,0

(20)
(0)
(0)
(0)
(0)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Qualità della consegna
    5
  • Valore della consegna
    5
1-5 di 20 recensioni
Ordina per
Più rilevante
    B
    image-docs

    benjames4seo

    US

    Stati Uniti

    5

    Waleed and team delivered exactly what I needed! They are super easy to work with, communicates well, and takes great care of Shopify customer support. My customers were handled professionally, and everything was completed on time with no issues. It's always a pleasure working with them because I know...

    Fino a 50 USD

    $

    2 giorni

    Tempo

    gig

    Assistenza clienti

    Immagine del campione di lavoro
    Utile?
    No
    A
    image-docs

    ayaan_2005

    Cliente abituale

    GB

    Regno Unito

    5

    I've worked with Waleed multiple times for Shopify customer support, and he has consistently delivered excellent service. He's professional, responsive, and handles customer inquiries with patience and accuracy. Communication is always smooth, and he takes the initiative to resolve issues efficiently,...

    Fino a 50 USD

    $

    1 giorno

    Tempo

    gig

    Assistenza clienti

    Immagine del campione di lavoro
    Utile?
    No
    S

    sheliah87

    US

    Stati Uniti

    5

    Ye account haiI was initially hesitant to hand over my customer support to someone else, but working with Waleed and his team has been a great decision! They handle all my eCommerce customer support efficiently and professionally. My customers are happy, responses are quick, and communication is smooth....

    Fino a 50 USD

    $

    2 giorni

    Tempo

    gig

    Assistenza clienti

    Immagine del campione di lavoro
    Utile?
    No
    A
    image-docs

    ayaan_2005

    Cliente abituale

    GB

    Regno Unito

    5

    Very responsible seller. I will continue working with him for sure.

    Fino a 50 USD

    $

    1 giorno

    Tempo

    gig

    Assistenza clienti

    Immagine del campione di lavoro
    Utile?
    No
    A

    alicia_orabuena

    US

    Stati Uniti

    5

    Thank you so much for all of your service, it really makes the difference in making my business easier to manage. It means the world that you are able to provide our customers with fast and helpful service, thanks again!

    Fino a 50 USD

    $

    1 giorno

    Tempo

    gig

    Assistenza clienti

    Immagine del campione di lavoro
    Utile?
    No