r
robinangie

Robin A

@robinangie

Inbox Management, Customer Support Specialist

Messico
Inglese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi, I'm Robin. I help businesses in two ways: keeping their customers happy through bilingual support (Spanish & Spanish), and keeping their data clean and organized — from CRM lists to sales files and survey exports. I work with Excel, Google Sheets and Python. Fast delivery, clear communication.... Continua a leggere

Competenze

r
robinangie
Robin A
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Messaggistica ed email
I will be your bilingual customer support and inbox manager
Pulizia dei dati
I will clean and format your excel or google sheets

Portfolio

Esperienza lavorativa

Airbnb

Airbnb Co-Host | Short-Term Rental Manager

Airbnb • Part time

Aug 2022 - Present3 yrs 9 mos

Guest Communication: Prompt, professional, and empathetic 24/7 support. I maintain a high response rate to boost listing visibility. Booking Management: Managing calendars, vetting potential guests, and handling instant books or manual inquiries. Problem Solving: Quick resolution of on-site issues, maintenance coordination, and conflict mediation. Listing Optimization: Crafting compelling descriptions and advising on pricing strategies to increase occupancy rates. Platform Mastery: Expert-level knowledge of Airbnb, VRBO, and channel management tools.

Voice_Talent Online

Professional Voice Talent | Commercials, E-learning & Narrations

Voice Talent Online • Lavoratore autonomo

Jan 2017 - May 20225 yrs 4 mos

E-Learning & Tutorials: Clear, articulate narration for educational content. IVR & Phone Systems: Professional greetings and on-hold messages for businesses (perfect for Property Management agencies!). Character Work & Narration: Expressive storytelling for audiobooks or creative projects.