Syed Arslan

Healthcare Administrative Specialist

AZZ Medical Associates • Full time

Jul 2021 - Feb 2026 • 4 yrs 7 mos

Provided healthcare administrative and medical documentation support for clinics and telehealth providers. Responsibilities included managing prior authorizations, referral tracking, patient scheduling, and maintaining accurate patient records within EMR systems. Key responsibilities included: • Submitting and tracking prior authorizations through payer portals and CoverMyMeds • Managing referral coordination and follow-ups with specialists and facilities • Handling patient scheduling, appointment coordination, and rescheduling • Performing medical records management and documentation including patient progress notes • Updating HPI, Review of Systems (ROS), vital signs, diagnosis codes, and treatment plans in patient charts • Maintaining medication lists and immunization records • Communicating with insurance companies and healthcare providers to ensure timely patient care Focused on improving workflow efficiency, maintaining organized documentation, and supporting healthcare teams with reliable administrative assistance.