Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Zannat Mishor
@zannatmishor
Virtual Assistant, Voice Over Artist, Cold Calling, Handwriting
Bangladesh
Inglese, Bengali, Hindi, Urdu
Chi sono
I am an English Literature graduate with over 3 years of professional experience in customer communication, quality assurance, and content review. I specialize in English & Bengali voice-overs, audiobook narration, English-Bengali translation, and neat handwritten documents. I am detail-oriented, reliable, and committed to delivering high-quality work on time. Whether you need a clear and engaging voice, accurate translations, or professionally handwritten content, I am here to help with dedication and professionalism.
Competenze
Zannat Mishor
offline •
Consulta i miei servizi
Voice over
I will do english and bengali voice over for you
Esperienza lavorativa
Grameenphone
Full time • 3 yrs 8 mos
Virtual Administrative & Quality Support Specialist
Jan 2022 - Aug 2024 • 2 yrs 7 mos
• Monitored and evaluated day-to-day operational performance, supporting management with accurate, timely reporting. • Identified process gaps and recommended improvements, contributing to more efficient workflows. • Delivered training and coaching support to team members, strengthening overall service quality. • Maintained compliance with company protocols and ensured consistent client satisfaction. Achievements: Awarded as Best Quality Assurance.
Customer Manager
Jan 2021 - Feb 2022 • 1 yr 1 mo
• Supported client onboarding, guiding new clients through setup and initial service orientation. • Managed client relationships and communications as a customer service calling agent, ensuring a responsive and professional experience. • Oversaw service delivery coordination, keeping tasks and requests on track. • Handled problem resolution and escalation management, resolving issues efficiently and professionally.
