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Italiano
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USD
Reda
@ahmadreda96
Level 1
Solution Architect, Business Operations Manager, Zendesk Premier Partner
Egitto
Arabo, Inglese
Chi sono
I help growing teams set up, optimize, and automate Zendesk so support runs faster, cleaner, and easier to manage. I specialize in Zendesk Support, Suite, WFM, QA, Help Center, SLAs, triggers, automations, macros, WhatsApp/email/social integrations, reporting, and agent workflows. With 6+ years in software solutions and business operations, at big enterprises like Huawei and TPAY Mobile, I combine technical implementation with real support-ops strategy to build a practical system that fits your business.
Competenze
Reda
35 USD/ora
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza e IT
I will setup or optimize your zendesk
Sviluppo di chatbot IA
I will consult with zendesk or freshdesk or intercom implementation
Vuoi lavorare su base oraria?
Spiega a Reda cosa ti serve.
35 USD
/
oraEsperienza lavorativa
Software Operations Regional Manager
Huawei • Full time
Aug 2022 - Dec 2025 • 3 yrs 4 mos
Managing Africa mobile money projects growth
28 Recensioni
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
1-5 di 28 recensioni
Ordina per
Più rilevante
allcam
Cliente abituale
Paesi Bassi
Reda is very knowledgable and helpful. Our migration to Zendesk went very smooth and we wouldn't have been able to do it without him. He works very fast and replies quickly, so the overall experience was great.
Utile?
apierion_mc
Stati Uniti
Reda was easy to work with and knowledgeable about ZenDesk and helped us build our first form.
Utile?
ecomdaniel0
Cliente abituale
Giappone
Utile?
matthew_qt
Regno Unito
Utile?
just_lukaaa
Cliente abituale
Germania
Second time I worked with him. I can only say its GREAT to work with him!
Utile?
