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Reda
@ahmadreda96
Level 1
Solution Architect, Business Operations Manager, Zendesk Premier Partner
Egitto
Arabo, Inglese
Chi sono
I help growing teams set up, optimize, and automate Zendesk so support runs faster, cleaner, and easier to manage. I specialize in Zendesk Support, Suite, WFM, QA, Help Center, SLAs, triggers, automations, macros, WhatsApp/email/social integrations, reporting, and agent workflows. With 6+ years in software solutions and business operations, at big enterprises like Huawei and TPAY Mobile, I combine technical implementation with real support-ops strategy to build a practical system that fits your business.
Competenze
Reda
35 USD/ora
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza e IT
I will setup or optimize your zendesk
Sviluppo di chatbot IA
I will consult with zendesk or freshdesk or intercom implementation
Vuoi lavorare su base oraria?
Spiega a Reda cosa ti serve.
35 USD
/
oraEsperienza lavorativa
Software Operations Regional Manager
Huawei • Full time
Aug 2022 - Dec 2025 • 3 yrs 4 mos
Managing Africa mobile money projects growth
26 Recensioni
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
1-5 di 26 recensioni
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Più rilevante
ecomdaniel0
Cliente abituale
Giappone
Utile?
matthew_qt
Regno Unito
Utile?
just_lukaaa
Cliente abituale
Germania
Second time I worked with him. I can only say its GREAT to work with him!
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just_lukaaa
Cliente abituale
Germania
This guy is fu**ing GREAT! I love to work with him and he is definitely NO.1 Expert in his field. I recommend him to everybody who needs a zendesk specialist. I will have a long relationship with him...
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abdullah142003
Regno Unito
Reda was amazing to work with on Zendesk. He understood exactly what I needed, got things done fast, and kept me updated the whole time. His communication was clear and friendly, and he made everything easy. Thanks for the great support!
Utile?
