
Asaduzzaman
Level 2
Your Trusted Solution for Exceptional Customer Support
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Esperienza lavorativa
Customer Support
Selectool • Full time
Jan 2024 - Present • 2 yrs 4 mos
1. Provided multi channel customer support across email, Shopify, Amazon, eBay, Walmart, Facebook, Instagram, and social messaging. 2. Assisted customers with product usage guidance, troubleshooting, and sharpening techniques. 3. Managed refunds, replacements, cancellations, and shipping related issues across marketplaces. 4. Responded to public comments and private messages while maintaining brand tone and professionalism. 5. Coordinated with logistics and marketplace systems to resolve complex order issues.
Customer support
Wellbots
Dec 2023 - Present • 2 yrs 5 mos
1. Provided live chat and email support for customers purchasing consumer and business technology products. 2. Assisted with pre purchase questions, product compatibility, and technical clarifications. 3. Checked order status, shipping progress, and delivery confirmations using internal systems. 4. Resolved order issues such as delays, missing items, and incorrect shipments. 5. Documented customer interactions to ensure accurate follow ups and issue tracking.
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
Ordina per
julianworton
Cliente abituale

Canada
Asad is the real deal. He has a intuitive understanding of the job that makes stressful days feel lighter. You can trust your customer support in his hands with ease. He’s a total professional who knows exactly how to keep the task on track, and his communication is always spot-on—clear, direct, and...
julianworton
Cliente abituale

Canada
Great continued work with Asad, he quickly responds to and adapts to changes effortlessly.

marineb
Cliente abituale

Stati Uniti
afroplug
Cliente abituale

Belgio

val70n
Cliente abituale

Stati Uniti
Well done work! Thank you for taking care of our customers daily.

