a
assistyou247

Asaduzzaman

@assistyou247
5,0(70)

Level 2

Your Trusted Solution for Exceptional Customer Support

Bangladesh
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Poor Support Kills Your Business. Let's Fix That. 10+ years of experience as a customer support specialist ensuring your customers get fast, professional responses. Poor support kills satisfaction, loses customers, triggers chargebacks. Email support, live chat support, community management, inbox management, ticketing systems, Facebook messaging, I handle it all for Shopify stores, Amazon, TikTok Shop, Etsy, eBay, WooCommerce, Kickstarter, Indiegogo, and SaaS businesses. Keep your customers happy and loyal. Let's discuss your needs.... Continua a leggere

Competenze

a
assistyou247
Asaduzzaman
8 USD/ora
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza clienti
I will provide customer support, customer service as a customer service representative
5,0(34)
Assistenza clienti
I will be your shopify customer service and virtual assistance for your online business
5,0(28)

Vuoi lavorare su base oraria?

Spiega a Asaduzzaman cosa ti serve.

8 USD

/

ora

Portfolio

Esperienza lavorativa

Customer Support

Selectool • Full time

Jan 2024 - Present2 yrs 4 mos

1. Provided multi channel customer support across email, Shopify, Amazon, eBay, Walmart, Facebook, Instagram, and social messaging. 2. Assisted customers with product usage guidance, troubleshooting, and sharpening techniques. 3. Managed refunds, replacements, cancellations, and shipping related issues across marketplaces. 4. Responded to public comments and private messages while maintaining brand tone and professionalism. 5. Coordinated with logistics and marketplace systems to resolve complex order issues.

Customer support

Wellbots

Dec 2023 - Present2 yrs 5 mos

1. Provided live chat and email support for customers purchasing consumer and business technology products. 2. Assisted with pre purchase questions, product compatibility, and technical clarifications. 3. Checked order status, shipping progress, and delivery confirmations using internal systems. 4. Resolved order issues such as delays, missing items, and incorrect shipments. 5. Documented customer interactions to ensure accurate follow ups and issue tracking.

70 Recensioni
5,0

(68)
(2)
(0)
(0)
(0)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Qualità della consegna
    5
  • Valore della consegna
    4,9
1-5 di 70 recensioni
Ordina per
Più rilevante
    J

    julianworton

    Cliente abituale

    CA

    Canada

    5

    Asad is the real deal. He has a intuitive understanding of the job that makes stressful days feel lighter. You can trust your customer support in his hands with ease. He’s a total professional who knows exactly how to keep the task on track, and his communication is always spot-on—clear, direct, and...

    50 USD-100 USD

    $

    8 giorni

    Tempo

    gig

    Assistenza clienti

    Utile?
    No
    J

    julianworton

    Cliente abituale

    CA

    Canada

    5

    Great continued work with Asad, he quickly responds to and adapts to changes effortlessly.

    50 USD-100 USD

    $

    12 giorni

    Tempo

    gig

    Assistenza clienti

    Utile?
    No
    M
    image-docs

    marineb

    Cliente abituale

    US

    Stati Uniti

    5

    On time and very efficient as usual

    50 USD-100 USD

    $

    10 giorni

    Tempo

    gig

    Assistenza clienti

    Utile?
    No
    A
    image-docs

    afroplug

    Cliente abituale

    BE

    Belgio

    4,3

    Thanks! !!!

    50 USD-100 USD

    $

    4 settimane

    Tempo

    gig

    Assistenza clienti

    Utile?
    No
    V
    image-docs

    val70n

    Cliente abituale

    US

    Stati Uniti

    4,3

    Well done work! Thank you for taking care of our customers daily.

    100 USD-200 USD

    $

    4 settimane

    Tempo

    gig

    Assistenza clienti

    Utile?
    No